Organizational Communication: Assessment of Videoconferencing as a Medium for Meetings in the Workplace

Significant research has focused on e-mail, face-to-face (FTF), and other asynchronous mediated communication as the communication media of choice within organizations. Modern organizations, however, have other unconventional tools at their disposal. While the economy of scale has made videoconferencing an affordable medium of choice because it precludes travel and is accessible on demand, the suitability of the videoconferencing for organizational meetings is scarce in the literature. As such, this paper explores and presents an account of videoconferencing use in a governmental organization and address implications for meetings and general communication process. DOI: 10.4018/978-1-60960-575-9.ch004